We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@fdmarketco.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@fdmarketco.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Zero Waste is "the conservation of all resources by means of responsible production, consumption, reuse, and recovery of products, packaging, and materials without burning and with no discharges to land, water, or air that threaten the environment or human health - Zero Waste International Alliance

We work with vendors who...

  • are local, within the Marianas, or within Micronesia before expanding our reach to the wider Pacific and then the United States
  • are cottage makers, small businesses, and/or family operated
  • ship with packaging material that is completely biodegradable or compostable
  • comply with our closed-loop system, where products are delivered to us in containers that when emptied are sanitized and returned for reuse
  • *If containers cannot be returned for reuse, we donate them to Guåhan Sustainable Culture, where they are given a second life as farming equipment.

1. BYOC

Bring Your Own Container, purchase one from us, or choose from our basket of FREE donations.
All containers must be clean, empty, and dry.

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2. TARE

Place your EMPTY container (with its top) on the scale. Using a wax pencil, write the weight directly on the container.

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3. FILL

Fill your container with product of choice. Remember to leave some space for your top to go back on. Be careful not to spill!

STEP 1

Tare

Fill your container with product of choice. Remember to leave some space for your top to go back on. Be careful not to spill!